This is an example Terms & Conditions. You must adapt the information below so that it is relevant to your own business. You may need to consult a legal expert for assistance with this. RomanCart Ltd. takes no responsibility for the content of your terms & conditions
Please read these terms carefully, and print and keep a copy of them for your reference.
This website is owned and operated by [Name, Address].
If you need to contact us, please email us at [email address] or call customer services on [telephone number].
VAT number: [insert number]
Company registration number: [insert number]
When you place an order with us, you are making an offer to buy goods. We will send you an email to confirm that we have received your order. Once we have checked the price and availability of the goods, we will email you again to confirm that we accept your order, and that a contract has been made between us. We will not take payment from you until we have accepted your order. In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this. You will not receive an email confirming acceptance of your order, and there will be no contract between us.
If the goods are not available, we may supply you with substitute goods. If you decide not to accept the substitute goods, you will not have to pay to return them to us.
[Include a description of the technical steps required of the customer, for them to place an order] [Include a description of the technical means for identifying and correcting input errors prior to the placing of the order]
[Include a schedule of delivery charges, or details of how you calculate delivery charges]. [Include details of when goods will be sent out, and when buyers can expect to receive their goods.] If the goods are lost or damaged in transit, please let us know promptly.
This policy does not apply to the following goods, which are exempt from the right to cancel:
You can cancel your contract at any time up to 7 working days after the day of delivery. To do this, please email us or write to us.
You do not have to give any reason for cancellation. However, a brief explanation will help us to improve the service we offer to customers in the future.
If you cancel, you must return the goods to us at your own expense. You must ensure that the goods are packaged adequately to protect against damage.
If you fail to return the goods, we will collect them, and we will charge you the direct cost of collection. If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value.
This cancellation policy does not affect your legal rights - for example, if goods are faulty or misdescribed.
If there is a problem with the goods, please contact us. We will deal with the matter in accordance with your legal rights.
These terms were last changed on [date]. Previous versions of our standard terms and conditions can be viewed here. [Provide a link to previous terms]. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.
Sellr Ltd. collects the following data:
You directly provide Sellr Ltd. with most of the data we collect. We collect data and process data when you:
Sellr Ltd. may also receive your data indirectly from the following sources:
Sellr Ltd. collects your data so that we can:
If you agree, Sellr Ltd. will share your data with our partner companies so that they may offer you their products and services.
When Sellr Ltd. processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
Sellr Ltd. securely stores your data at [enter the location and describe security precautions taken].
Sellr Ltd. will keep your [enter type of data] for [enter time period]. Once this time period has expired, we will delete your data by [enter how you delete users' data].
Sellr Ltd. would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Sellr Ltd. from contacting you for marketing purposes or giving your data to other members of the Sellr Ltd. Group.
If you no longer wish to be contacted for marketing purposes, please click here.
Sellr Ltd. would like to make sure you are fully aware of all of your data protection rights.
Every user is entitled to the following:
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Call us at:
Or write to us:
Cookies are text ﬁles placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
There are a number of different types of cookies, however, our website uses:
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Email us at:
Or write to us at:
Should you wish to report a complaint or if you feel that Sellr Ltd. has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Ofﬁce.
Your name *